Duties and responsibilities include but are not limited to: 

• Reviewing official identification documents (passports, birth certificates, naturalized documents, etc.) 
• Issuing photographic equipment, a manual fingerprint machine, a computer, a scanner, a copier, an automatic fingerprint machine, and / or other equipment with limited instructions.  
• Preparing reports 
• Provides clear, concise, and polite customer service.  
• Resolving scheduled appointment conflicts and deferring questions or conflicts that cannot be resolved or answered by higher-ups.  
• Oversee EPA badge certification renewal and badge re-issuing. 
• Required to maintain a calendar of scheduled appointments and a sign-in log.  
• Oversee canceling, reclaiming, and physically destroying the badges for the EPA.  
• Acquiring the proper biometric data (fingerprints, photographs) for badge issuance  
• In charge of accurately programming each badge prior to the issuance to the owner.  
• Must enroll all badges into the EPA physical Access control system and any other applicable access control system via the established PIV restriction process.  

Qualifications:  

• Must have an active public trust (Tier2/MBI) or be able to obtain one.  
• Candidate must be a US citizen.  
• At LEAST 21 years of age. 
• At a minimum, possess either a high school diploma or a GED equivalency certificate. 
• Can type and operate a government-provided computer. 
• Required to have experience in operating black and white / color copier / printer machines. 
• Must Understand and be able to utilize software’s such as Microsoft word, excel, adobe acrobat, etc. to develop or complete previously prepared statistical spreadsheets. 
• Must have excellent verbal communication skills.  
• Can use a telephone and voicemail systems.  
• Must have excellent written communication skills as you will be instructed to compose emails and / or reports.     
• Possess the ability to perform required official research. 
• Have two (2) or more years of experience in badging-related administration or have experience in a similar field. 

Benefits:   

• 401K
• Paid Time Off (PTO)
• Life Insurance 
• Short Term Disability  
• Medical, Dental & Vision