*This position requires the possession of an Armed North Carolina Private Protective Security Board (NCPPSB) security license.*

Shift: Full-Time, Open Availability for Days and Shifts

Duties and Responsibilities:

The Operations Manager’s responsibilities to include, but not limited to:

• Ensuring that security staff is adhering to the Standard Operating Procedures (SOP).
• Conducting roving tours of the building to enhance security visibility.
• Responding to all problems or issues raised by security staff during their tour of duty.
• Responding to calls for security within building.
• Ensuring that security staff is properly relieved for breaks, and that coverage is maintained.
• Reporting any problems or situations that arise to the Security Supervisor (mobile patrol) and/or Security Operations Center.
• Ensuring employees comply with the Company’s employee rules and promptly counsel and discipline any employee misbehavior.
• Visit all sites in a timely manner to ensure the day-to-day operations are being performed in accordance with policies and procedures.
• Assist the Regional Manager with administrative and operational functions, such as timesheets, scheduling, staffing needs, etcetera.
• Provide direct supervision to supervisory staff.

Physical Requirements:

Must be in good physical condition to perform the essential duties of the position.

• Able to sit, stand or walk for the entire tour of the shift (8+ hours)
• Able to climb five flights of stairs
• Able to lift up to 50 pounds

Qualifications:

• Must be a minimum age of 21 years of age
• Must be a High School graduate or possess a General Equivalency Diploma (GED)
• Must have a valid and current North Carolina or South Carolina Driver’s License.
• Must be licensed in an ARMED capacity and in accordance with North Carolina General Statute, Chapter 74C – Private Protective Services (NCPPSB).
• Having a positive and professional relationship with the supervisory staff and the client.
• Must have at least two years of security experience (may have occurred while serving in bullets below) and at least one (1) year of the following:
  • US military experience with an honorable discharge (DD-214 required),
  • Police Officer experience
  • Correctional Officer experience
  • Probation Officer experience
  • Exceptional communication skills, verbally and written to all levels of management.
  • OR 3 years of verifiable, positive private security experience.
  • OR 3 years of verifiable, positive experience in one of the following:
    • US military experience with an honorable discharge (DD214 required).
    • Police Officer experience
    • Correctional Officer experience
• Must have strong interpersonal skills and be able to exercise courtesy, tact and diplomacy in daily contact with County employees, customers and visitors.
• Must have an acceptable North Carolina Private Protective Services Board criminal history check that does not contain records with criminal history for which the individual was indicted on felony-level charges or convictions of offenses against moral turpitude.
• Must be able to communicate clearly (verbally, writing, and reading) in English. Bilingual (English/Spanish) is preferred.

Benefits:

• Medical, Dental & Vision
• 401k
• Paid Time Off (PTO)
• Short-Term Disability
• Life Insurance

New Age Protection, Inc. is an Affirmative Action and Equal Opportunity Employer. It is our policy to provide equal opportunities to all applicants and employees regardless of race, religion, gender, color, national origin, ethnicity, age, marital status, veteran status, disability, and/or another legally protected status.