*This position requires an active Armed NCPPSB security license.*

Shift: Full-Time, Open Availability for All Shifts - 0600-1400, 1400-2200, & 2200-0600

Responsibilities:

Access Control

• Follow proper Access Control policies and procedures for personnel, vehicles, and location.
• Familiarity with hours of operation of the building, along with the arrivals and departures of buses.
• Ensure all personnel, including employees, riders, and park-and-ride commuters, are parking in their assigned areas.
• Conduct thorough vehicle inspections, especially if a vehicle has been left unlocked and there are valuable items left in plain sight. This will require the Security Guard to provide a warning to the owner of the vehicle in order to prevent theft of the items.  
• Formulate and issue written warnings to violators.
• Report to GoTriangle’s Park & Ride Coordinator if there are unauthorized vehicles present, that are either parked or seem to be abandoned.

Site Surveillance

• Continuously monitor the public to prevent possible disturbances.
• Identify and report any security and / or safety violations.
• Keep track and maintain up-to-date documentation of any safety and / or security incidents.
• Contact law enforcement about any unauthorized, or illegal, activities, when needed.
• Ensuring that prompt responses are done to either prevent or minimize the following incidents: losses, accidents, fires, property damage, safety hazards, and security incidents.
• Ensuring that CCTV security systems and Fire Panels are continuously monitored.

Daily Log Maintenance and Incident Reporting

• Ensuring all activity witnessed is properly documented and providing further assistance for law enforcement, when needed.
• All Security Guards will be responsible for maintaining a daily log that outlines all routine business, emergency calls, and incidents.

Emergency Situations

• Having the capability to follow proper protocols and procedures for the following emergency situations: break-ins, assaults, trespassing, vandalism, etcetera.
• Service interruptions.
• Fire / life safety incidents.
• When directed by designated staff, ensuring that doors are locked and the incident is being responded to.
• Contact Emergency Service Personnel, when needed.

• Helping with coverage at the Plaza Building.
• Assisting with coverage at all buildings, when needed. 
• Conducting on-site and off-site checks.
• Handling and responding to calls and emails outside of regular business hours. 
• Formulating, making any necessary corrections when needed, and sending schedules.
• Having direct contact with the client, where you show high professionalism. 
• Checking and utilizing various systems to ensure that the Security Guards are at their posts, clocking in and clocking out, etcetera. 
• Assisting with payroll. 
• Assisting with all administrative tasks. 

Requirements:

• Active Armed NCPPSB security license with the physical Armed PPSB Card. 
• Valid Driver’s License.
• Prior Security, Military, and / or Law Enforcement experience preferred.
• Supervisor experience.
• Customer service experience.
• High School Diploma or equivalent GED.
• Excellent communication and organizational skills.
• Proficient in MS Office Programs (Excel, Word, Access, and PowerPoint).

Physical Requirements:

• Physical fitness test, if needed.
• Ability to lift at least 50 pounds.
• This position requires prolonged standing, bending, stooping, walking flights of stairs, running, and demonstrate the ability to defend themselves or others.

Why Should You Apply?

We invite you to put your talents to work by joining a growing team of dynamic professionals here at New Age! Be part of a culture that commits to excellence and to the delivery of the highest quality of service.
 

New Age Protection is an Affirmative Action and Equal Opportunity Employer. It is our policy to provide equal opportunities to all applicants and employees regardless of race, religion, gender, color, national origin, ethnicity, age, martial status, veteran status, disability, and / or another legally protected status.